Shipping policy

Thank you for shopping with Wives Change Lives. We are committed to processing and shipping your order with care.

Order Processing

Orders are typically processed within 3–5 business days after payment is received. Processing times do not include weekends, holidays, or shipping carrier transit times.

During launches, sales, holidays, or high-volume periods, processing times may be extended.

Shipping Rates and Delivery

Shipping rates are calculated at checkout based on your order, shipping method, and delivery location.

Once your order has been processed and shipped, delivery times will depend on the shipping carrier and selected shipping method. Wives Change Lives is not responsible for carrier delays due to weather, holidays, high package volume, incorrect addresses, or circumstances outside of our control.

Order Tracking

Once your order ships, you will receive a shipping confirmation with tracking information, when available. Please allow up to 24–48 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for entering the correct shipping address at checkout. Wives Change Lives is not responsible for orders shipped to incorrect, incomplete, or outdated addresses provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee changes can be made once an order has been processed or shipped.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, Wives Change Lives is not responsible for lost, stolen, delayed, or misdelivered packages.

If your package is marked as delivered but you have not received it, please contact the shipping carrier directly to file a claim or request additional delivery information.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 business days of delivery with your order number and photos of the item and packaging.

Once the issue has been reviewed and approved, Wives Change Lives will provide a replacement or refund. If a return is required, a prepaid return shipping label will be provided at no cost to the customer. Please do not return an item before receiving return instructions from us.

Please note: The process for damaged or incorrect items is separate from our standard return process.

Local Pickup

If local pickup is available, pickup details and instructions will be provided at checkout or by email. Orders must be picked up within the specified pickup window.